Privacy Policy – Sanskriti Fancy Dresses

At Sanskriti Fancy Dresses, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you interact with our website, store, or customer support team. Your trust is our priority, and we ensure transparency in how we manage your data.

1. Information We Collect

When you use our website https://fancydressnoida.com, visit our stores, or interact via WhatsApp, we may collect the following information:

• Personal Information: Name, phone number, email address, delivery address

• Order Details: Rental or purchase history, selected costumes, delivery/pickup schedule

• Payment Information: Mode of payment (we do not store credit/debit card details)

• Device & Browsing Info: IP address, browser type, pages visited (via cookies)

2. How We Use Your Information

We use your data to:

• Process costume bookings (rental or sale)

• Coordinate delivery and returns

• Communicate with you via WhatsApp, phone, or email

• Improve website performance and customer experience

• Inform you about new offers, events, or promotions 

3. WhatsApp & Communication Policy

When you contact us on WhatsApp (+91 93540 79741), we collect only the details you voluntarily share. We never send unsolicited promotional messages unless you opt-in.

You may opt-out of communication anytime by sending “STOP” on WhatsApp or unsubscribing from emails.

4. Sharing of Information

We do not sell, trade, or rent your personal information to any third party.

Your information may only be shared with:

• Our internal team for booking, dispatch, and support

• Trusted delivery partners (only address and contact number)

• Payment gateways (for transaction processing only)

All third-party services we use are compliant with data protection standards.

5. Data Security Measures

We follow industry best practices to protect your personal information:

• SSL encryption on our website

• Secured internal systems with role-based access

• Regular data audits and limited access to sensitive information

6. Cookies & Tracking

We use cookies to enhance your browsing experience and analyze site traffic. Cookies help us understand user behavior and improve page performance. You can disable cookies via your browser settings.

7. Google Analytics & Third-Party Tools

We may use tools like Google Analytics to gather anonymized data on user interactions (e.g., most visited pages, location trends). These tools do not reveal your identity but help us improve our website.

8. Data Retention

We retain your personal data as long as necessary to fulfill our services and legal obligations. You may request data deletion or access anytime by contacting us.

9. Your Rights

As a user, you have the right to:

• Request access to your stored data

• Ask for correction or deletion

• Withdraw consent for marketing communication

• Raise privacy-related concerns

Please email us at support@fancydressnoida.com for such requests.

10. Children’s Privacy

We do not knowingly collect data from children under the age of 13. Parents or guardians may contact us if they believe personal data of a child has been shared inadvertently.

11. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, reach out to us:

• Email: support@fancydressnoida.com

• WhatsApp: +91 93540 79741

• Website: https://fancydressnoida.com

Your privacy matters to us. Thank you for trusting Sanskriti Fancy Dresses!