Terms & Conditions – Sanskriti Fancy Dresses

Welcome to Sanskriti Fancy Dresses. By accessing or using our services (website, store, WhatsApp support, or delivery), you agree to be bound by the terms and conditions outlined below. These terms apply to all users — whether renting or purchasing our fancy dress costumes.

1. Service Overview

Sanskriti Fancy Dresses offers fancy dress costumes and accessories for rent and sale across four store locations: Noida, Noida Extension, Greater Noida, and Jaipur. Customers can book costumes through store visits, WhatsApp, online catalogue, or scheduled video previews.

2. Booking & Confirmation

• Costume bookings are confirmed only after payment is received.

• Same-day delivery is subject to availability and confirmation before 5 PM.

• Costume previews via Google Meet must be scheduled in advance.

3. Rental Policy

• Rentals are for a standard duration of 24 hours unless stated otherwise.

• The costume must be returned on or before the agreed return time.

• Late returns may attract additional charges.

• Costumes must be returned in the same condition as received.

4. Security Deposit

• A refundable security deposit is applicable on all rentals.

• The deposit will be refunded after the costume is returned and passes quality check.

• Damaged or missing items may lead to partial or full forfeiture of the deposit.

5. Delivery & Pickup

• Delivery and pickup are available in Noida, Noida Extension, Greater Noida, and Jaipur.

• Customers must be available at the address during delivery/pickup slots.

• Failed delivery attempts due to customer unavailability may attract re-delivery charges.

6. Cancellation & Refunds

• Rental cancellations made 24 hours prior to delivery are eligible for partial refunds (excluding processing fee).

• No refund will be issued once the item is dispatched or collected.

• Refunds for purchases (non-rental) are subject to our Refund & Return Policy.

7. Custom Orders & Bulk Bookings

• Custom-made costumes are non-returnable and non-refundable.

• Bulk bookings must be confirmed at least 3–7 days in advance.

• Advance payment may be required to confirm large quantity orders.

8. Costume Care & Responsibility

• Customers are expected to handle costumes responsibly.

• Any intentional damage, stains, or loss will be chargeable.

• Do not wash, alter, or iron the costume without permission.

9. Use Restrictions

• Costumes should not be sub-rented, resold, or used for any unlawful purpose.

• Costumes must not be worn for activities that risk damage (e.g., outdoor mud events, fire, paint, etc.)

10. Intellectual Property

All images, content, product names, and branding on our website and marketing material are the intellectual property of Sanskriti Fancy Dresses. Unauthorized use, copying, or reproduction is strictly prohibited.

11. Privacy Policy

Use of our services implies your acceptance of our Privacy Policy. We take all necessary precautions to protect your personal data.

12. Limitation of Liability

Sanskriti Fancy Dresses shall not be held liable for any indirect, incidental, or special damages arising out of the use of our products or services.

13. Governing Law

All disputes, if any, shall be governed by the laws of India, and the jurisdiction will lie in Gautam Buddha Nagar, Uttar Pradesh.

14. Contact Us

For questions or concerns regarding these Terms & Conditions:

• Email: fancydressnoida.com@gmail.com

• WhatsApp: +91 93540 79741

• Visit any of our stores listed on our Contact Page

By using our services, you acknowledge that you have read, understood, and agreed to all the above terms and conditions.